Technical Support

 

Customer Service

Phone: 888-701-3009 x101

Email: customerservice@foundationsinlearning.com

 

Troubleshooting

Access Code requires Adobe Flash Player version 12,0 or higher

Adobe Flash Player 12,0 system requirements

 

Verifiy Adobe Flash Player version:

  • Click on this link to verify that your Adobe Flash player is at version 12,0 or higher
  • To upgrade to Adobe Flash Player 12,0 click on this link

Many issues can be corrected by removing and reinstalling the Adobe Flash Player. Reinstall Adobe Flash Player:

  • Click on this link and follow the instructions to remove Adobe Flash player
  • Restart your computer
  • To install Adobe Flash Player 12,0 click on this link
Access Code Audio Recording 

Follow these steps to allow the Adobe Flash player to remember your recording settings:
  • Launch Access Code and right click on the login screen.
  • From the menu that appears select Settings

Flash Settings

  • Select the Microphone tab and adjust the recording volume as needed

Flash Settings

  • Select the Privacy tab (second from left) and select Allow and Remember

Flash Settings

  • Select the Close button. Access Code is now set to automatically allow audio recordings

Linking the Science of Learning to the Art of Teaching

Foundations in Learning | Coralville, IA | Tel: 888-701-3009